[Case Study Published] Tokyu Community and ALSOK Aichi Use "AI Security asilla" for Security at JP Tower Nagoya

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News

Asilla, Inc. (Headquarters: Machida, Tokyo; Representative Director and CEO: Go Onoue; hereinafter "Asilla"), whose vision is "Creating a safe and comfortable world through the power of technology," is pleased to announce the publication of a case study on the use of its AI security system "AI Security asilla" at JP Tower Nagoya, a large-scale mixed-use complex.

At the facility, Tokyu Community Corporation (Headquarters: Setagaya-ku, Tokyo; President and Representative Director: Tomoyuki Hayakawa; hereinafter "Tokyu Community") is responsible for facility management, and ALSOK Aichi Co., Ltd. (Headquarters: Nagoya, Aichi; President and Representative Director: Kenichiro Matsumoto; hereinafter "ALSOK Aichi") is responsible for security, with the two companies working together to make use of "AI Security asilla."

Case Study: Tokyu Community and ALSOK Aichi's Use of "AI Security asilla"

Directly connected to Nagoya Station, JP Tower Nagoya is a 40-story, large-scale mixed-use complex. As a facility serving diverse purposes, it requires safety management suited to its character, and the challenge was how to protect the safety of a vast facility used by large numbers of people every day with limited personnel.

"With AI covering the entire facility 24 hours a day, 365 days a year, we can now detect and respond early to events that patrols alone could not catch."

The facility began a proof-of-concept trial of "AI Security asilla" in October 2024 and, after confirming its effectiveness, moved to full-scale operation. What has changed on-site as a result? We spoke in detail with Miyazaki, Manager of the JP Tower Nagoya Operations Center at Tokyu Community, which handles facility management, and Sano, Captain of the JP Tower Nagoya Security Team at ALSOK Aichi Co., Ltd., which handles on-site security, about the background to the introduction, how the system is used on-site, and their outlook for the future.

We encourage operators considering a review of the security framework at large facilities, or AI-powered safety management, to read this case study.

Challenges Before Introduction

JP Tower Nagoya is a mixed-use complex directly connected to Nagoya Station that brings together offices, the commercial facility "KITTE Nagoya," and a hall & conference center.

Within this vast facility, there were many areas requiring attention, and a mechanism was needed to further strengthen the conventional patrol-based framework.

Results After Introduction

As the project progressed from the proof-of-concept trial to full-scale operation, the following effects have been realized on-site.

  • Eliminating blind spots: With AI constantly covering areas that were hard for human eyes to reach, events that previously could not be fully grasped, such as dangerous behavior in the atrium area, loitering at night, and bicycles parked in prohibited areas, have become visible.
  • Faster initial response: Because AI detects events in real time and raises alerts immediately, staff can now grasp situations and respond at an early stage without relying on patrol timing. The system is also used to respond to highly urgent events, such as clothing getting caught around escalators.
  • Significant reduction in nuisance-behavior cases: AI detects loitering at night, misuse of private restroom stalls, and similar behavior early, enabling security guards to speak to those involved sooner.

For Facility Managers and Security Personnel Facing These Challenges

  • You feel the need to review the security framework of a large-scale or mixed-use facility
  • You are looking for a mechanism to further strengthen your patrol-based security framework
  • You want to make use of existing cameras to efficiently manage safety across your entire facility

Please refer to this case study as a practical example of addressing these challenges.

Consultations and Inquiries

For "AI Security asilla," we accept requests at any time for demonstrations using existing camera footage and for consultations on introduction tailored to your facility's circumstances.

Facility managers and security service providers with concerns about their security framework are welcome to contact us.

https://en.asilla.com/contacts

Related News Release

[Next-Generation AI Security System "AI Security asilla" Begins Full-Scale Operation at JP Tower Nagoya] (Japanese)
https://jp.asilla.com/post/jptower-nagoya-20250527

About "AI Security asilla"

"AI Security asilla" is a system in which AI analyzes existing security camera footage 24 hours a day, 365 days a year, instantly detecting abnormal behavior such as violence, falls, and intrusion, as well as behavior requiring attention such as loitering, crowding, and physical distress. Amid a worsening shortage of security personnel, it captures anomalies that are easily missed by human monitoring and immediately notifies security guards and managers. Because existing cameras can be used as they are, no capital investment in equipment is required, making it a next-generation security solution that maintains a high level of safety even with limited personnel.

About Asilla, Inc.

Representative: Go Onoue, Representative Director and CEO

Address: 1-4-2 Nakamachi, Machida-shi, Tokyo

Business: Development and provision of products and solutions based on behavior recognition AI

Website: https://en.asilla.com/

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